Another would-be cord cutter got locked in by the too-good-to-refuse offer.
I was scared of this happening to me so I didn’t even give them the chance. I didn’t call to cancel my service. It was all done online. After I had already returned my hardware I got a phone call from AT&T’s retention department, but I was too far in to turn back. They offered me a good deal. It made me wish I had threatened to cancel service 6 months earlier, but I stayed strong.